Neville Montagu (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. We understand you care about how your data is used and shared, and we appreciate your trust in us to handle it responsibly and carefully.
This Privacy Policy explains how we collect, use, and share your personal data. It is drafted to comply with the requirements of the General Data Protection Regulation (GDPR) (EU) 2016/679) and the Data Protection Act 2018 (together, the “Data Protection Laws”).
Personal data is any information that relates to you as an identified or identifiable individual.
Source of Data: We may collect this data directly from you, or it may be provided to us by your Providers (e.g., investment, pension, insurance, or other financial services providers, accountants, lawyers, trustees, etc.) when you direct them to do so.
When We Collect It: We collect your personal data when you use our websites, complete our client opening documentation, and throughout the provision of our services to you.
This policy applies to the personal data of your family members and/or other dependents that you or others provide to us.
Authority: When you provide us with their personal information, you confirm that you are authorised to do so.
Notification: You are responsible for drawing this Privacy Policy to their attention.
Accuracy: It is essential that the personal data we hold about you and your family members is accurate and current. Please keep us informed of any changes to this data during our relationship.
We are Neville Montagu and act as the Controller of the personal data we hold about you and your associated individuals.
| Role | Details |
| Business Contact Email: | hello@nevillemontagu.com |
| Website: | www.nevillemontagu.com |
| Data Protection Officer (DPO) Contact: | hello@nevillemontagu.com |
This Privacy Policy explains:
Data We Collect: Personal data we collect directly from you and automatically.
Data from Third Parties: Personal data we obtain from other sources.
Purpose & Legal Basis: Why we use your personal data and our legal grounds for doing so.
Sharing Data: With whom we share your personal data with.
Retention: How long we keep your personal data.
Your Rights: How to access and control your personal data, including your right to object and withdraw consent.
Other Topics: Cookies, marketing, automated decision making, and making a complaint.
The specific data we collect depends on your use of our websites and services.
This information is typically gathered during initial meetings, via telephone, or through new client documentation (like our Fact Find and Risk Questionnaire):
| Category | Examples of Data Collected |
| Personal & Contact Details | Name, contact details, date of birth, residency, employment/tax status, National Insurance number, and ID documents (passport, driving licence, utility bills). |
| Sensitive Special Category Data | Race, ethnic origin, political/religious beliefs, physical/mental health, sexual orientation, genetics, biometrics (for ID), or trade union membership. |
| Family & Dependents’ Details | The same personal and sensitive data categories for your spouse, children, and/or other dependents, where relevant to the services we provide. |
| Financial Suitability Data | Details on your assets, liabilities, financial goals, time horizon, and answers to our Attitude to Investment Risk Questionnaire. We use this to profile your needs and tailor our services. |
| Source of Funds | Information regarding the source of your wealth and the funds you intend to invest (required for regulatory reasons). |
| Website Enquiry Data | Name, email, and phone number when you enquire via our website. We also record the services you request information on. |
| Correspondence & User Experience | Records of correspondence if you contact us. Details on browsing history if you report a website problem. |
| Telephone Call Recordings | We record telephone conversations for monitoring and quality purposes. We are required to retain this data for five years, after which it is destroyed. We do not use recordings for marketing or share them with third parties. |
When you use our website, we automatically collect:
Details of your visits, including traffic, location, communication data, and the resources you access.
Information collected via cookies and similar technologies (see the relevant section below for more details).
We may combine and/or anonymise any collected personal data so that it can no longer be linked to you or your device. We may use this non-identifiable information for any purpose and may share it with third parties.
We obtain data about you from third parties, primarily by conducting Anti-Money Laundering (AML) Checks using credit and fraud prevention agencies.
These checks search multiple sources to help us assess the strength of the information you supply before onboarding you as a client. They include:
Identity and residential address verification.
Sanctions checks and politically exposed person (PEP) checks.
Criminal record checks (for employees, known as DBS checks) to protect our clients and business from illegal activity.
These checks are performed on any individual or entity associated with an account investing funds or providing instructions.
We, or the data processors we work with, use your information for specific purposes, each supported by a legal basis required by Data Protection Laws.
To perform a contract with you and carry out our obligations (e.g., providing our financial services or website facilities).
To notify you about changes to our service.
To provide you with information, products, or services you request from us.
To send you information, products, or services we believe may interest you, but only where you have consented to receive marketing.
To allow you to participate in our service’s interactive features when you choose to do so.
We will process your personal data under one of the following legal grounds:
| Legal Basis | When We Rely on It |
| Performance of a Contract | When processing is necessary to enter into or fulfil a contract with you (e.g., providing the contracted services or website access). |
| Legal Obligation | When processing is necessary to comply with a law or regulation (e.g., AML rules, regulatory reporting, retaining call recordings). |
| Legitimate Interests | When processing is necessary for our legitimate interests (e.g., website security, operating our business efficiently, client services) provided your rights do not override these interests. |
| Consent | When we specifically ask for your consent to process your data (e.g., for sending marketing materials). |
| Substantial Public Interest | For special categories of data (e.g., health, political beliefs) and criminal conviction data, we rely on substantial public interest (e.g., preventing fraud or crime) or the establishment/defence of legal claims. |
Failure to Provide Data: If you fail to provide personal data required by law or a contract, we may not be able to enter into or perform our contract with you. This may require us to terminate our relationship, and we will notify you if this is the case.
We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected and for as long as required by law.
We maintain a designated data retention policy that covers all physical documents, electronic files, voice recordings, and system data.
Neville Montagu securely disposes of personal data once it is no longer needed.
For more information, please contact our Data Protection Officer at the email address provided above.
We, and our service providers, use internet server logs, cookies, tags, tracking pixels, and other similar tracking technologies.
We use these technologies to offer you a more tailored experience by understanding and remembering your browsing preferences.
We also use cookies to measure the effectiveness of our marketing communications.
We may adopt other technologies in the future, and this section will be updated accordingly.
You have choices regarding receiving marketing communications and participating in market research.
Marketing: We will send you relevant news about our products and services (e.g., by email) only if you have previously consented to receive these communications.
Unsubscribe: You can unsubscribe at any time using the link in our emails or by contacting us at hello@nevillemontagu.com.
Research: We may contact you for market research to help improve our services and products. Participation is always voluntary.
You have the following rights concerning your personal data. You can exercise any of these rights by contacting our Data Protection Officer via email.
| Your Right | What It Means |
| Right to be Informed | You have the right to know how your data is being used (covered by this policy). |
| Right of Access | You can request copies of the personal data we process about you. |
| Right to Rectification | You can ask us to correct any inaccurate information we hold about you. |
| Right to Erasure | You can ask for your information to be deleted (subject to specific criteria). |
| Right to Restriction | You can ask us to limit the processing of your information (under certain circumstances). |
| Right to Data Portability | Under certain circumstances, you can request that we transmit the personal information you provided to us to you or another service provider. |
| Right to Object | You can object to your information being processed if our legal basis is “Legitimate Interests.” |
| Right to Withdraw Consent | If we rely on your consent to process your data, you can withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. |
Important Note on Withdrawal of Consent: In some cases, withdrawing your consent may prevent us from providing you with some or all of our services.
If you have a complaint about how we process your personal data or believe we have not complied with your data privacy rights, please contact us first.
Initial Contact: Please email our Data Protection Officer at hello@nevillemontagu.com.
We may change this Privacy Policy from time to time. You will be informed of any changes by notification on our website.
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This content is for background information only. It is not investment advice, a recommendation, or an offer of services. While based on sources Neville Montagu believes to be reliable, it is provided without warranty of accuracy. Unauthorised use is strictly prohibited. Neville Montagu and any of its partners accept no liability for any loss arising from the use of this information.
Neville Montagu is an appointed representative of Neba Wealth Management (NEBA), Head Office: 15-3 Menara 1MK 50480, Kuala Lumpur, Malaysia. www.nebawealth.com
‘NEBA ’ refers to the Neba Wealth Management Group’s separate but affiliated entities generally, rather than to one particular entity. These entities are NEBA Private Clients, which is licensed to operate in multiple regions. NEBA Private Clients Pte Ltd is licensed by the Monetary Authority of Singapore (MAS); NEBA Insurance Brokerage is registered with the Central Bank of the UAE (CBUAE); NEBA Private Clients Financial Advisors LLC is licensed by the Securities and Commodities Authority (SCA) UAE; NEBA Private Clients Ltd is registered with the Labuan Financial Services Authority (LFSA) in Malaysia; NEBA Private Clients (PTY) Ltd, authorised by the Financial Sector Conduct Authority (FSCA) in South Africa. NEBA Private Clients UK is licensed by the Financial Conduct Authority (FCA)
If you are a client outside the United Kingdom, please note that our services are not covered by the UK’s regulatory framework. This means that protections from the Financial Conduct Authority (FCA) and the UK Financial Ombudsman Service will not apply. Instead, your relationship with us will be governed by the laws and dispute resolution processes of the jurisdiction where you receive our services, which will differ from those in the UK.
The investment return and the principal value are subject to market fluctuations. Consequently, an investment, upon redemption, may be worth less than the initial amount invested. Past performance is not indicative of future returns, and we cannot guarantee the success of any investment strategy.
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